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Issue Info: 
  • Year: 

    1384
  • Volume: 

    6
Measures: 
  • Views: 

    1780
  • Downloads: 

    0
Keywords: 
Abstract: 

گسترش نقش خواسته های مشتری در فرآیند تولید و قرار گرفتن پژوهش مشتری در آغاز و پایان چرخه تولید و ارایه محصول، سیستم تولید و ارایه را از حالت است اندارد و تولید انبوه به سمت پروژه های تولیدی mass customization سوق داده است. علاوه بر آن بخش بزرگی از محصولات با بعد عظیم تاثیرگذاری و تاثیرپذیری اجتماعی در قالب پروژه های صنعتی، عمرانی، ساختمانی، تاسیساتی، زیربنایی و تسهیلات، تولید و ارایه می شوند که کیفیت و قابلیت اعتماد آنها سهم بسزایی در مسوولیت های اجتماعی دارد.پروژه ها بر حسب ماهیت خویش برای ارایه محصول با کیفیت به ابزار و روش های اثربخشی برای هماهنگ نمودن زمان، هزینه، انتخاب ها، منابع انسانی، تغییرات، اطلاعات، دانش فنی و تجارب نیاز دارند. در متدولوژی مدیریت پروژه ابزارهای کار تیمی، برگزاری جلسات برنامه ریزی شده، استفاده از ابزارهای مختلف برای توسعه منابع تفکر و اجرای یکسان (سینرژی، طوفان ذهنی، گردآوری نظرها)، ایجاد پارکینگ، لیست موضوعات، گردآوری یافته های پروژه، ارایه و دریافت بازخور و ایجاد سیستم اطلاعات Online پروژه، در نظر گرفته شده است. مطمئنا به کارگیری این ابزارها به صورت برنامه ریزی شده و هدفمند متولیان پروژه را در نیل به هماهنگی مورد نیاز و در نتیجه ارایه محصول با کیفیت یاری خواهد نمود. لیکن با توجه به پیچیدگی فرآیندها و گسترش نقش کیفیت محصول، علاوه بر ابزارهای متداول مدیریت پروژه، بهره گیری از تیم های Cross functional در پدیدآوری محصولات با کیفیت و قابلیت اعتماد بالا نقش ویژه ای یافته اند. برای تعریف روشن تر کار تیمی Cross Functional می توان گفت هنگامی که در تیم همه تخصص های تاثیرگذار و تاثیرپذیر وجود داشته باشند و بتوان فرصت های بهبود را از زاویه دید تخصص ها ی مختلف بررسی و راهیابی نمود، کار تیمی انجام شده Cross functional محسوب می شود. دلیل نیاز به کار تیمی چند تخصصه، نتیجة رشد و توسعه تکنولوژی، پیچیدگی صنایع، ایجاد رشته ها و تخصص های جدید در فصل مشترک علوم و انتظار مشتری به دریافت پاسخ های همه جانبه برای مسایل خود است. مسلما مشتری انتظار دارد پاسخگویی به نیازهای وی بر حسب محدودیت های مکانی، زمانی و مالی انجام شود. به بیان روشن تر نه این امکان را دارد که تک تک نیازهای خود را با تجهیزات مجزا برآورده نماید و نه رضایت می دهد از برخی نیازهای خود صرفنظر کند و از همه مهمتر انتظار ندارد که در مقابل ایفای برخی از نیازها با عوارض و یا بازتاب های ناخواسته روبرو شود. همه این توقعات فرآیندهای دخیل در طراحی، تکوین و ارایه محصول به مشتری را بر آن می دارد که ویژگی های مورد نظر مشتری را از زاویه تخصص های مختلف تحلیل و راهیابی نمایند. به این ترتیب از یک سو راه های متعدد و متنوعی برای تبدیل خواسته ها، نیازها و انتظارات مشتری به ویژگی های کیفیت به دست می آید و از سوی دیگر این راه ها در اولین فرصت از دیدگاه تخصص های مختلف ارزیابی و آزمون می شوند. در نتیجه راه حل نهایی از بالاترین قابلیت اعتماد برخوردار است. در تدوین این مقاله از تجارب آموزش، مشاوره و تسهیلگری در تیم های مدیریت کیفیت پروژه استفاده شده است.

Yearly Impact:   مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

View 1780

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Issue Info: 
  • Year: 

    2013
  • Volume: 

    10
  • Issue: 

    1 (29)
  • Pages: 

    1-13
Measures: 
  • Citations: 

    0
  • Views: 

    4181
  • Downloads: 

    0
Abstract: 

Introduction: Evaluation of hospital information system (HIS) is a complex endeavor, in which all human, technical and organizational aspects should be considered. This study aimed to develop indicators for HIS evaluation.Methods: Present qualitative study was carried out through a cross-sectional method in 2012 in Kerman province, using Delphi technique. Given the objectives of this study, three independent phases were performed including literature review, providing draft indicators for HIS evaluation and reaching consensus. Required data were obtained through interviews and designed forms. Twenty-three experts composed the study population in interview and reaching consensus phases. Validity and reliability were confirmed through content validity and test-retest method, respectively. Data were analyzed using descriptive statistics.Results: Final set of indicators for HIS evaluation consisted of ninety-one indicators under 8 main topics, i.e. technical quality, software quality, architecture and interface quality, vendor quality, after-sale services quality, workflow support quality, support department, outcome quality and HIS cost.Conclusion: Given the complexity of information system evaluation, all human, technical and organizational aspects have to be taken into account in any evaluation. Proposed indicators provide the possibility of comprehensive evaluation of HIS.

Yearly Impact: مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

View 4181

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Issue Info: 
  • Year: 

    1401
  • Volume: 

    9
Measures: 
  • Views: 

    565
  • Downloads: 

    0
Abstract: 

امروزه بدون آنکه بفهمیم، اقلام و خدماتی که مصرف می کنیم به محض خرید به خوبی کار می کنند. در حقیقت، بسیاری از جوامع صنعتی و فراصنعتی صرفاً آنچه را که موثر نیست، کنار گذاشته اند. با این حال، زمانی بود که کیفیت و اثربخشی نزد ارائه دهندگان کالا و خدمات در اولویت نبود. تمرکز شدید بر کیفیت عمدتاً پس از جنگ جهانی دوم، به ویژه در دهه 1980، در پاسخ به بازاری که کار ارزان قیمت را رد کرد و تقاضای مصرف کننده برای محصولات با دوام، افزایش یافت. در این مقاله، ما در مورد تاریخچه یکی از برجسته ترین فلسفه های مدیریت کیفیت، مدیریت کیفیت جامع (Total Quality Management-TQM) بحث خواهیم کرد. ما یاد خواهیم گرفت که چگونه مدیریت کیفیت جامع می تواند به سودآوری و بهره وری بیشتر کمک کند. علاوه بر این، متخصصان صنعت درباره تفاوت های TQM با سایر فلسفه ها و روش های مدیریت کیفیت مانند شش سیگما و کایزن صحبت می کنند.

Yearly Impact:   مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

View 565

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Issue Info: 
  • Year: 

    2019
  • Volume: 

    8
  • Issue: 

    29
  • Pages: 

    57-70
Measures: 
  • Citations: 

    0
  • Views: 

    1887
  • Downloads: 

    0
Abstract: 

This study empirically investigates the impact of disclosure quality and audit seasonality on audit fees. Disclosure quality measured by disclosure scores maintained by each firm from Tehran security and stock exchange, seasonality measured by firm’ s fiscal year ends and audit fees measured by natural logarithm of fees paid by clients to auditors. The sample consists of 125 firms that accepted in Tehran stock exchange during 1388 – 1395. According to the requirements of the statistical section, the data of 120 companies in the 5-year period were analyzed. In this research, descriptive statistics including tables and charts, central tendencies, dispersion, distributions for describing the sample, and combined regression method were used to analyze the data related to the research aspects. The Excel software was used to extract the data and the Eviews software was used to perform statistical tests. And the Chow test was used to determine if the combined data is more efficient to estimate the desired function, and Fisher's statistic was used to examine the significance of the regression model. Also, t-Student statistic was used to examine the significance of the coefficients of the explanatory variables of regression model and Durbin-Watson test was used to investigate the non-self-correlation of model residuals. The results show that there is a significantly negative relation between disclosure quality and audit fees. Also the results show that this significant relation holds for busy season, not in off-season.

Yearly Impact: مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

View 1887

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Author(s): 

TAHRIR ARASH | KHOEINI MAHIN

Issue Info: 
  • Year: 

    2017
  • Volume: 

    4
  • Issue: 

    1 (12)
  • Pages: 

    101-120
Measures: 
  • Citations: 

    0
  • Views: 

    994
  • Downloads: 

    0
Abstract: 

Information is the vital resource for each company that managers and shareholders use it for making their decisions. Tax avoidance is one of the most important decisions based on internal information and on the other hand, it has negative effect on the information disclosure to shareholders. In this study, the effect of internal information quality and disclosure quality on tax avoidance and risk of tax avoidance strategies of firms listed in the Tehran Stock Exchange is examined. To test this relations, the data of 967 year-company, include 169 companies during 1386-1392 are gathered. To analyze the data and hypothesis test, the multivariate linear regression and Pearson correlation coefficient are employed. The results show that high quality information allows firms to achieve more tax avoidance. And its positive effect is higher on the companies that are associated with greater uncertainty. High quality information does not reduce the risk of tax avoidance strategies while higher disclosure quality decrease tax avoidance.

Yearly Impact: مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

View 994

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Issue Info: 
  • Year: 

    2015
  • Volume: 

    2
Measures: 
  • Views: 

    138
  • Downloads: 

    111
Abstract: 

CORPORATE MANAGEMENT OF LISTED COMPANIES, ESPECIALLY IN TEHRAN STOCK EXCHANGE COULD AFFECT THE SECURITY VALUE SUCH AS DESIGNING THEM IS OF HIGH SIGNIFICANCE IN ACCEPTING THE OWNERSHIP STRUCTURE. THE AIM OF THIS STUDY WAS TO INVESTIGATE THE INFLUENCE OF THE OWNERSHIP STRUCTURE BASED ON THE FALL RISK OF STOCK VALUE COMPANIES. THIS RESEARCH IS AN EXPERIMENTAL RESEARCH IN THE POSITIVE FIELD OF AN ACCOUNTING RESEARCH DEPENDING ON REAL INFORMATION FOR THE ACCEPTED COMPANIES’ FINANCIAL SECURITIES MARKET, IN TEHRAN AS LOCATED IN IRAN. IN THIS STUDY, DATA FROM 112 COMPANIES LISTED IN TEHRAN STOCK EXCHANGE WITHIN A TIME PERIOD OF 2008 TO 2013 WERE COLLECTED AND THEY ARE ANALYZED USING PANEL DATA. IN ORDER TO DETERMINE THE FALL RISK LEVEL OF STOCK COMPANIES, THE REGRESSION HUTTON (2009) MODEL HAS BEEN USED. THE RESULTS REVEAL THAT THE OWNERSHIP STRUCTURE HAS A SIGNIFICANT IMPACT ON RISK OF FALLING STOCK VALUE.

Yearly Impact:   مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

View 138

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Issue Info: 
  • Year: 

    2015
  • Volume: 

    1
Measures: 
  • Views: 

    357
  • Downloads: 

    762
Abstract: 

THIS STUDY AIMED TO INVESTIGATE THE IMPACT OF INFORMATION TECHNOLOGY ON THE QUALITY OF ACCOUNTING INFORMATION WAS MADE IN 2014. A SURVEY OF 425 EXECUTIVES OF LISTED COMPANIES IN TEHRAN STOCK EXCHANGE, USING THE COCHRAN FORMULA SIMPLE RANDOM SAMPLING METHOD, 84 MANAGERS OF THESE COMPANIES AS THE SAMPLE SIZE WAS CONSIDERED. METHODS OF DATA COLLECTION BASED ON QUESTIONNAIRE INFORMATION TECHNOLOGY SOME OF THE QUESTIONS OF THE IMPACT OF INFORMATION TECHNOLOGY WAS STANDARDIZED QUESTIONNAIRES AND THE QUESTIONS WERE DESIGNED ACCORDING TO EXISTING COMPONENTS. AFTER THE DISTRIBUTION AND COLLECTION OF QUESTIONNAIRES, DATA ANALYSIS AND HYPOTHESIS TESTING USING STRUCTURAL EQUATION MODELING SMART PLS2 AND SOFTWARE MEASUREMENT MODEL AND THE STRUCTURE WAS CONDUCTED IN TWO PARTS. IN THE FIRST PART OF THE QUESTIONNAIRE TECHNICAL CHARACTERISTICS INCLUDING RELIABILITY, VALIDITY, CONVERGENT AND DIVERGENT VALIDITY FOR PLS HAS BEEN CHECKED AND IN THE SECOND PART, APPLICATION NO SIGNIFICANT COEFFICIENTS WERE USED TO EXAMINE THE RESEARCH HYPOTHESES. THE RESULTS SHOWED THAT IT AND ITS DIMENSIONS (TIMELINESS, RELEVANCE, ACCURACY, ADEQUACY, AND THE ACTUAL TRANSFER RATE) AFFECT THE QUALITY OF ACCOUNTING INFORMATION OF LISTED COMPANIES IN TEHRAN STOCK EXCHANGE INFLUENCE.

Yearly Impact:   مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

View 357

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Author(s): 

Rashidi Baqhi Mohsen

Issue Info: 
  • Year: 

    2019
  • Volume: 

    6
  • Issue: 

    3 (22)
  • Pages: 

    167-187
Measures: 
  • Citations: 

    0
  • Views: 

    686
  • Downloads: 

    0
Abstract: 

Purpose: Investors seek private information in order to cover the risks of lack of transparency of information. The purpose of this paper is to examine the role of audit quality in adjusting the distribution of information and limiting the availability of latent information. Methods: The subject of the study was based on the regression model of the combined data. During the period of 2009 to 2018, the data of the companies accepted in the Tehran Stock Exchange were collected and used to test the research hypotheses. Results: The results of the research indicate confirmation of the first and fourth hypotheses of the research. In other words, the research results indicate that the quality of accounting information leads to a change in the pricing of information asymmetry, but audit quality does not change the price of information asymmetry. The third hypothesis of the research also suggests the ineffectiveness of audit quality on the fluctuation of the returns from private information. Also, the results of the fourth hypothesis indicate that, when changing the level of information quality of accounting information, the fluctuation in the return on private information is also changed so that with the change in the quality of accruals, the return on the investor also fluctuates and changes. Conclusions: According to the results of the research, it can be stated that even in the presence of high information asymmetry, information quality can be an effective measure to reduce the costs of information asymmetry. In other words, increasing the quality of information leads to more optimal pricing and lower cost of capital. Contribution: Changes in the value of information asymmetry lead to a recognition of the risks and opportunities associated with changes in the behavioral factors of the investors and the opportunity to improve performance, reduce risk or delay the negative outcomes of investment (due to weaknesses in the information quality).

Yearly Impact: مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

View 686

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Issue Info: 
  • Year: 

    2015
  • Volume: 

    1
Measures: 
  • Views: 

    325
  • Downloads: 

    166
Abstract: 

ASSESSING INFORMATION QUALITY (IQ) OF THE WEB HAS BECOME A REMARKABLE RESEARCH TOPIC IN RECENT YEARS. DESPITE THE GREAT AMOUNT OF SURVEYS CONDUCTED IN THIS FIELD, TO THE BEST OF OUR KNOWLEDGE, SUCH ASSESSMENT HAS NOT YET BEEN INVESTIGATED FROM THE THREE-DIMENSIONAL WEB (WEB3D) POINT OF VIEW. IN WEB3D, INFORMATION QUALITY ASSESSMENT, ISSUES TRANSFORM IN SEVERAL WAYS, AND THE CURRENT METHODS FOR ASSESSING WILL NOT SUFFICE. THIS ARTICLE USES A DESCRIPTIVE APPROACH TO INVESTIGATE SUCH A MATTER. AFTER CATEGORIZING PREVIOUS ACHIEVEMENTS AND ANALYZING THE NEW FORMED SITUATION, SOME INFORMATION QUALITY ASPECTS ARE PROPOSED FOR THE FIRST TIME BASED ON INFORMATIONAL ATTRIBUTES OF THE WEB3D. THIS STUDY WOULD BE USED AS A BASIS FOR FURTHER EXPERIMENTAL STUDIES. IT MAY BE ALSO USEFUL FOR CATEGORIZING THE IQ DIMENSIONS AND METRICS IN THE WEB3D.

Yearly Impact:   مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

View 325

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Author(s): 

GHOSEYRI K. | PISHDAD S.

Journal: 

MANAGEMENT KNOWLEDGE

Issue Info: 
  • Year: 

    2006
  • Volume: 

    19
  • Issue: 

    74
  • Pages: 

    71-90
Measures: 
  • Citations: 

    3
  • Views: 

    1515
  • Downloads: 

    0
Abstract: 

Nowadays, there are many organizations searching for more effective way to compete in the fast growing markets. Internal services for these companies play an undeniable role in orienting the competition. The managers’ attentions have been drawn to the internal services that produce competitive advantages. One of these services is Information Technology which establishes a major quota of cost portfolio for the organizations. Due to those above mentioned facts, evaluating the performance of IT departments become a very considerable aspect for administrating the organizations. In this paper, at first we review three known models in service quality measurement, namely SERVQUAL, SERVPERF, and Nor med Quality. Among these models we choose SERVQUAL for measuring service quality of IT departments. In next step, we measure IT service quality of one of the Iranian public transportation companies using SERVQUAL. Based on a gap analysis, we offer recommendations to improve the IT service quality for the company. In this paper IT affects on SERVQUAL dimensions and new dimensions are presented using factorial analysis.

Yearly Impact: مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

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